DATA PROTECTION

As data protection is important to us, LAMIE pays close attention to the privacy of its homepage users www.lamie-direct.com. LAMIE commits to handle users‘ data and information with particular care and protects data transmission with security protocols. Data that you enter your browser for transmission to our server are protected with a secure SSL connection. When transmitting from your browser to our server, data that you enter are protected with a secure SSL connection. This connection ensures that third parties cannot spy on the data.

Data Privacy Policy

When using our website (www.lamie-direct.com), the protection of your privacy is particularly important to us. That is why we will inform you in detail below about the processing of your personal data.

L’AMIE AG lifestyle insurance services is responsible for the data protection of this website. L’AMIE AG lifestyle insurance services strictly adheres to the applicable data protection regulations when using and processing personal data. L’AMIE AG lifestyle insurance services has the right to use personal and anonymous data, subject to the rights of the data subject described below, to the extent permitted by law.

This data protection policy only applies to www.lamie-direct.com and the associated sub-pages, but not to websites controlled and operated by third parties. Please check the data protection policies of websites controlled and operated by third parties. These websites are beyond our control, and L’AMIE AG lifestyle insurance services is not responsible for their content or data protection measures.

1. Data security

L’AMIE AG lifestyle insurance services has taken suitable technical and organizational measures to protect your data, which protect your data against loss, manipulation or unauthorized access, among other things. The measures taken are subject to regular review and are continuously adapted to state of the art.

Please note that you are responsible for the safe storage and confidentiality of user data or passwords that have been given or communicated to you.

Use by minors

It should be noted that all personal data processing may only be used by persons who have reached the age of 14. The use of systems and tools and the resulting processing of data from users under this age limit is prohibited without the parents / legal guardians‘ consent. Should such data processing nevertheless occur, we will stop processing this data as soon as we gain knowledge of it.

2. Controller

L’AMIE AG lifestyle insurance services, Hasnerstrasse 2, 4020 Linz, Austria, Telephone +43 732 2596, Austrian Data Processing Register (DVR) number:010328 is responsible for collecting and using your user-related data. A consent given for the use of your data can be withdrawn at any time by email or letter to LAMIE. Please send your withdrawal to L’AMIE AG Lifestyle insurance services, Hasnerstrasse 2, 4020 Linz or at kundenservice@lamie-direkt.at, if you are a customer of the LAMIE direct insurance service.

3. Collection and processing of personal data

3.1. Data provided by users

We only process personal data under the applicable data protection regulations. If you correspond with us or fill out a form on our website with data, you acknowledge that the data you provide in the respective form will be processed for the purposes described below.

3.2 Data collected by LAMIE

When you visit our website, cookies are used to collect personal data automatically. You can find more information about cookies under point 5.

4. Data processing that does not require consent

Contact via email address, letter or telephone

When sending an email to office@lamie-direkt.at, a letter to LAMIE AG lifestyle insurance services, Hasnerstraße 2, 4020 Linz, Austria or a telephone call to the number +43 732 2596 , we process the following personal data:

  • Type of inquiry (request for products, request for claims, general request, complaint)
  • First name, last name, telephone number, email, contract number or policy number
  • Your personal message

Purpose: To answer your request

Justification: Legitimate interest in processing your inquiries and being able to answer them reliably.

Storage period: at least 36 months

5. Tracking software, cookies, plug-ins of social networks

5.1 Use of cookies

Our website uses so-called cookies. These are small text files that are stored on your device with the help of the browser. They do not harm in any case. We use cookies to make our service user-friendly. Some cookies remain stored on your device until you delete them. They enable us to recognize your browser the next time you visit. If you do not want this, you can set up your browser to inform you about the setting of cookies and only allow this in individual cases. Deactivating cookies may restrict the functionality of our website.

5.2 Types of cookies

We use the following types of cookies:

Functionality cookies (required cookies):

Those cookies are necessary to be able to use our products and their functionality to the full extent. Such techniques can be, for example, saving user settings or saving your data when you register so that you do not have to fill them out several times. The information collected by functionality cookies relates exclusively to the website you have visited, but no information is collected about your surfing behaviour on other websites.

Performance or web analysis cookies:

These cookies collect anonymously, i.e. without it being possible to draw any conclusions about you, information about visitors‘ usage habits to a website or an app. Such data can be, for example, when the most access to the corresponding webpage takes place or which (sub) pages are visited most frequently. By using performance or web analysis tools, the information is summarized and evaluated, to gain knowledge about the use, user-friendliness and functionality of websites and apps, and to be able to develop them further continuously.

Third Party Cookies: Google Analytics

This website uses Google Analytics, a web analysis service from Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files that are stored on your computer and that enable your use of the website to be analysed. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. If IP anonymization is activated on this website, your IP address will be shortened beforehand by Google within member states of the European Union or other contracting states of the Agreement on the European Economic Area. The full IP address is only transmitted to a Google server in the USA and shortened in exceptional cases. On behalf of the website’s operator, Google will use this information to evaluate your use of the website, compile reports on website activity, and provide the website operator with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by setting the browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by clicking on the following link (http: // tools.google.com/dlpage/gaoptout?hl=de) download and install the available browser plug-in. Further information can be found at http://www.google.com/intl/de/analytics/privacyoverview.htm

6. Rights of the data subject

You can assert the following rights you are entitled to concerning data processing:

6.1 Right of access

You can request confirmation as to whether and to what extent personal data about you is being processed.

6.2 Right to rectification

If we process incomplete or incorrect personal data from you, you can request its correction or completion at any time.

If you have set up a user account, you can access your personal data at any time and correct or add to it yourself. You can also close the user account at any time.

6.3 Right to erasure

You can request the deletion of your personal data for the following reasons: if the purpose for which it was collected no longer applies, if the personal data have been unlawfully processed, if the processing disproportionately interferes with your legitimate protection interests, or if the data processing is based on your consent and you have withdrawn it. It should be noted here that there may be overriding legitimate grounds for the processing that may prevent your data from being deleted immediately, e.g. statutory retention requirements, pending proceedings, establishment, exercise or defence of legal claims, etc.

6.4 Right to restriction of processing

You have the right to obtain restriction of processing where one of the following applies:

  • the accuracy of the personal data is contested by you, for a period enabling us to verify the accuracy of the personal data;
  • the processing is unlawful, and you oppose the erasure of your personal data and requests the restriction of their use instead;
  • we no longer need the personal data for the purposes of the processing, but you require them for the establishment, exercise or defence of legal claims; or
  • you have objected to processing your data.

6.5 Right to data portability

You can request that we provide you with the data, you have provided us with, in a structured, commonly used and machine-readable format, if we process the data based on your consent or to fulfill a contract between us, and the automated processing takes place.

6.6 Right to object

If we process your data to carry out tasks in the public interest, to exercise official authority, or if we invoke the need to safeguard our legitimate interests during the processing, you can object to this data processing if there is an overriding interest in protecting yours data. You can object to the sending of advertising at any time without giving reasons.

6.7 Right to lodge a complaint

If you believe that we have violated Austrian or European data protection law when processing your data and have thereby violated your rights, we ask you to contact us to clarify any questions. Of course, you also have the right to complain to the Austrian data protection authority or a European supervisory authority.

6.8 Right for withdrawal

All declarations of consent you have given can be withdrawn independently of one another at any time. If you withdraw your consent, we will no longer process your data from this point in time for the purposes stated in the declaration of consent, so that the corresponding rights, advantages, etc. can no longer be used.

These rights can be established directly with LAMIE AG lifestyle insurance services by sending a message to the email address kundenservice@lamie-direkt.at. If in doubt, we can request additional information to confirm your identity. This is to protect your rights and your privacy.

7. Changes to the data privacy policy

This data protection policy was last updated on 20th January 2021. In the event of significant changes to the data protection policy, a notification will be published on our webpage for a period of 30 days. By continuing to use our website, you agree to accept the respective changes.

8. Contact data

Controller

LAMIE AG lifestyle insurance services

Hasnerstrasse 2

4020 Linz

Austria

E-Mail: office@lamie-direkt.at